If you are in immediate danger you should still call 999. If you feel you cannot speak, you can alert the police silently by dialing 999 on your mobile then pressing 5 5. 

For those living with a perpetrator of domestic abuse, life may have become especially difficult. You may also be increasingly worried about someone you know. Dedicated support is still available.

How to get support

If you or someone you know is a victim of domestic abuse.

Call Herts Independent Domestic Violence Advocacy Service (IDVA) on 0300 790 6772

(Monday-Friday 9am-5pm)

If you require emergency refuge accommodation, you can call Safer Places specialist domestic abuse service on 0330 102 5811 (24/7 availability). These services can support anyone 16 years or over.

For information and advice for yourself or someone you’re worried about.

Call the Herts Domestic Abuse Helpline on 08 088 088 088 for support and advice.

Lines are open Monday – Friday 9am – 9pm, 9am – 4pm on weekends.

Or email: Kim@mailpurple.org confidentially, anytime.

Herts Domestic Abuse Helpline website

Services updates

Throughout Hertfordshire organisations will continue to support those who need it. For some, it is business as usual, and for others they are adapting their ways of support.

Herts Police

  • If you are in immediate danger, call 999 and ask for the police - the police will continue to respond to emergency calls.
  • If you feel you cannot speak, you can alert the police silently by dialing 999 on your mobile then pressing 5 5.
  • You can report non urgent matters silently through web chat service.

Herts Domestic Abuse Helpline

Safer Places - safe accomodation

Watford Women's Centre Plus


  • Hertfordshire’s victim service team at Beacon are available, even if you don’t want to report the incident at a crime. You can call a case manager in confidence on 0300 0115 555 and press option 3 (Monday-Friday 8am-6pm and Wednesday 8am-8pm) or email at info@hertfordshirebeacon.org.


  • Victims of domestic abuse will be able to access safe spaces at Boots pharmacies consultation rooms where they can contact specialist domestic abuse services for support and advice.

Other Hertfordshire and national service updates (PDF 409KB)Opening in a new window